Frequently Asked Questions

Has Dr. Lanez joined the practice?

• Yes! We are happy to announce that Dr. Lanez has joined as a physician. 

Is the practice accepting new patients or transfers?

• At this time the panel is full. If you call and leave your information we can add you to a waitlist. 

How do I schedule an appointment?

• Call to schedule 802-732-3010

• You can also login to the portal to schedule: https://app.elationpassport.com/passport/login/ 

Where is the office located?

• 10 Bank St. North Bennington VT

• Parking is in front on School Street

What are your hours?

• Monday 8:00am-5:00pm

• Tuesday: 8:00am-2pm and 5pm-7pm

• Wednesday: 8am-5pm

• Thursday: 8am-5pm

• Friday: 8am-5pm

• * there may be some weekly variation of this schedule due to vacations, so please call if there are questions

Are there walk-in hours?

• We are trying to phase out walk in hours as we have availability most days, Please call us to schedule if you are sick or need anything.

What insurances do you accept?

• Medicare

• Vermont Medicaid

• Aetna

• Blue Cross Blue Shield

• CBA Blue Cross

• Wellcare

• Cigna

• Allegiance

• Martins Point

• UHC

• CDPHP

• Humana

• MVP

• AARP

• Harvard Pilgrimage

What is the best way to communicate with the office?

• The patient portal. Once you schedule an appointment you will get an email to sign up for the portal - please do. You will be sent results and messages and you can see your chart. You can ask non-emergent questions and will get a prompt reply. https://app.elationpassport.com/passport/login/

• Dr. Burdick is on call 24 hours a day for emergent questions via phone if you have already established care with me. 802-732-3010, please leave a message.

• We will also return phone calls for non emergent issues but it may take 48 business hours, please leave a message.