Frequently Asked Questions

Has Dr. Lanez joined the practice?

• Yes! We are happy to announce that Dr. Lanez has joined as a part-time physician. She will specifically be starting 6/17/25 and covering the office solo during the summer while Dr. Burdick is away. Dr. Burdick will still be available by phone and portal message during that time. We will develop a joint schedule for the fall and keep everyone updated.

Is the practice accepting new patients or transfers?

• At this time the panel is full. If you call and leave your information we can add you to a waitlist. 

How do I schedule an appointment?

• Call to schedule 802-732-3010

• You can also login to the portal to schedule: https://app.elationpassport.com/passport/login/ 

Where is the office located?

• 10 Bank St. North Bennington VT

• Parking is in front on School Street

What are your hours?

• Monday 8:00am-12:00pm

• Tuesday: 8:00am-2pm and 5pm-7pm

• Wednesday: 8am-5pm

• Thursday: 8am-5pm

Are there walk-in hours?

• YYes! 12-1pm Tuesday, Wednesday and Thursday for patients who have already had an established care visit. We have daily availability so you can call or message us as well. 

What insurances do you accept?

• Medicare

• Vermont Medicaid

• Aetna

• Blue Cross Blue Shield

• CBA Blue Cross

• Wellcare

• Cigna

• Allegiance

• Martins Point

• UHC

• CDPHP

• Humana

• MVP

• AARP

• Harvard Pilgrimage

What is the best way to communicate with the office?

• The patient portal. Once you schedule an appointment you will get an email to sign up for the portal - please do. You will be sent results and messages and you can see your chart. You can ask non-emergent questions and will get a prompt reply. https://app.elationpassport.com/passport/login/

• Dr. Burdick is on call 24 hours a day for emergent questions via phone if you have already established care with me. 802-732-3010, please leave a message.

• We will also return phone calls for non emergent issues but it may take 48 business hours, please leave a message.